Terms and conditions

These Terms & Conditions govern your use of the 3SA Estate website and your interactions with 3SA Estate in connection with our real estate and related services.

3SA Estate is the trading name of J WIDEN REAL ESTATE, S.L. In these Terms & Conditions, “3SA Estate”, “we”, “us” and “our” refer to J WIDEN REAL ESTATE, S.L. operating under the trade name 3SA Estate.

By accessing or using our website, submitting an enquiry, requesting information, communicating with us or using our services, you acknowledge that you have read and understood these Terms & Conditions.

 1.⁠ ⁠About 3SA Estate

J WIDEN REAL ESTATE, S.L., trading as 3SA Estate, is a real estate company operating from Marbella, Spain.

3SA Estate provides real estate services including property sales, property purchases, property rentals, property searches, property development and related concierge and lifestyle services.

We may assist clients with identifying suitable properties, arranging property viewings, communicating with property owners, developers and other relevant parties, facilitating negotiations and coordinating aspects of property transactions.

 2.⁠ ⁠Website Information

The information published on this website is provided for general informational purposes.

Property availability, prices, specifications, photographs, descriptions, locations, amenities and other property information may change without notice.

Property information may be supplied by property owners, developers, agents or other third parties.

Although 3SA Estate makes reasonable efforts to ensure that information published on the website is accurate and up to date, we do not guarantee that all information is complete, accurate, current or free from errors.

The publication of a property on our website does not constitute a binding offer, reservation or guarantee that the property remains available.

Any purchase, sale, rental, reservation or other property transaction is subject to separate agreements and the applicable terms of that transaction.

 3.⁠ ⁠Real Estate Services

3SA Estate may act as a real estate intermediary, buyer’s agent, seller’s agent or rental intermediary, depending on the nature of the transaction and the applicable agreement.

Our services may include:

•⁠ ⁠Property searches and recommendations.
•⁠ ⁠Property viewings.
•⁠ ⁠Communication with property owners and developers.
•⁠ ⁠Assistance with negotiations.
•⁠ ⁠Assistance during the purchase or rental process.
•⁠ ⁠Property and market information.
•⁠ ⁠Property development introductions.
•⁠ ⁠Concierge and related property services.

The specific services provided to a client may be subject to separate agreements.

 4.⁠ ⁠Professional Advice

3SA Estate provides real estate and related services and does not provide independent legal, tax, financial, investment or other regulated professional advice unless expressly agreed and legally permitted.

Clients should obtain independent professional advice where appropriate, particularly in relation to:

•⁠ ⁠Legal matters.
•⁠ ⁠Taxation.
•⁠ ⁠Financing and mortgages.
•⁠ ⁠Investment decisions.
•⁠ ⁠Property inspections.
•⁠ ⁠Construction and development.
•⁠ ⁠Planning and regulatory matters.

3SA Estate does not guarantee the advice, services or actions of independent third-party professionals.

 5.⁠ ⁠Third-Party Services and Providers

In connection with our services, we may work with or introduce clients to third-party service providers, including lawyers, tax advisers, banks, mortgage providers, surveyors, architects, contractors, property managers, photographers, developers and other professional service providers.

Third-party services may be governed by separate terms and conditions and privacy policies.

Where a third-party provider is independently responsible for a service, 3SA Estate is not responsible for that provider’s independent acts, omissions, services or contractual obligations.

 6.⁠ ⁠Website Use

You agree to use the website lawfully and responsibly.

You must not:

•⁠ ⁠Use the website for unlawful, fraudulent or abusive purposes.
•⁠ ⁠Submit false, misleading or unauthorized information.
•⁠ ⁠Attempt to gain unauthorized access to the website, servers or systems.
•⁠ ⁠Interfere with the security or operation of the website.
•⁠ ⁠Copy, reproduce or commercially exploit website content without authorization.
•⁠ ⁠Use automated systems to access or collect website information in a manner that interferes with the operation of the website.

We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms & Conditions have been breached.

 7.⁠ ⁠Intellectual Property

Unless otherwise stated, the content available on the 3SA Estate website, including text, logos, trademarks, photographs, videos, graphics, designs and other materials, is owned by or licensed to J WIDEN REAL ESTATE, S.L. and/or 3SA Estate.

Such content is protected by applicable intellectual property laws.

You may access and view the website for personal or legitimate business purposes. You may not reproduce, distribute, modify, publish, sell or commercially exploit website content without prior written permission, except where permitted by applicable law.

 8.⁠ ⁠Enquiries and Communications

When you submit an enquiry through our website, you may provide information including your name, email address, telephone number and property requirements.

We may use this information to:

•⁠ ⁠Respond to your enquiry.
•⁠ ⁠Provide information about properties and services.
•⁠ ⁠Arrange property viewings.
•⁠ ⁠Arrange appointments.
•⁠ ⁠Provide customer support.
•⁠ ⁠Follow up on an enquiry.
•⁠ ⁠Communicate with you regarding an existing or requested service.
•⁠ ⁠Send other communications where you have provided the appropriate consent.

Our processing of personal information is described in our Privacy Policy.

Privacy Policy: https://3saestate.com/privacy-policy/

 9.⁠ ⁠SMS / Text Messaging Programme

3SA Estate may operate an SMS/text messaging programme for customers and prospective customers who have expressly opted in to receive text messages from 3SA Estate.

J WIDEN REAL ESTATE, S.L., trading as 3SA Estate, is the business responsible for the SMS communications.

SMS messages may be used for business-related communications and, where separate marketing consent has been provided, promotional communications.

Depending on the consent provided, messages may include:

•⁠ ⁠Appointment confirmations.
•⁠ ⁠Appointment reminders.
•⁠ ⁠Property viewing confirmations.
•⁠ ⁠Property viewing reminders.
•⁠ ⁠Rescheduling and cancellation updates.
•⁠ ⁠Enquiry updates.
•⁠ ⁠Property information requested by the recipient.
•⁠ ⁠Customer support communications.
•⁠ ⁠Property alerts.
•⁠ ⁠Service updates.
•⁠ ⁠Special offers and promotions.
•⁠ ⁠Other marketing or promotional communications where the recipient has separately opted in to receive marketing messages.

We may use third-party technology, CRM and messaging service providers to manage and deliver SMS communications on our behalf. Such providers may process information only as necessary to provide the relevant communication services and in accordance with applicable contractual, privacy and security requirements.

9.1 SMS Consent

SMS consent is voluntary.

Providing consent to receive SMS messages is not a condition of purchasing or renting a property, obtaining a quotation, receiving services or submitting an enquiry.

Where SMS consent is requested, it will be presented separately from acceptance of these Terms & Conditions and will not be pre-selected.

You will only receive SMS messages from 3SA Estate where you have expressly opted in to receive the relevant type of communication.

Marketing and non-marketing SMS consent may be requested separately.

9.2 Message Frequency

Message frequency varies depending on your relationship with 3SA Estate, the services you request, the nature of your enquiry and the type of messages for which you have provided consent.

9.3 Message and Data Rates

Message and data rates may apply for messages sent to you from us and to us from you, depending on your mobile service provider and mobile plan.

9.4 Opting Out

You may opt out of SMS messages at any time by replying STOP to the number that sent you the message.

After receiving a STOP request, we will process the opt-out request and send an appropriate confirmation message.

You will no longer receive the relevant SMS messages unless you subsequently provide new consent.

Opting out of marketing messages does not necessarily prevent us from sending essential non-marketing communications where such communications are permitted by law or are necessary in connection with an existing service, transaction or request.

9.5 Help

For assistance with SMS messages, reply HELP to the number that sent you the message.

You may also contact 3SA Estate directly:

J WIDEN REAL ESTATE, S.L. trading as 3SA Estate
Email: [email protected]
Website: https://3saestate.com/

9.6 Carrier Liability

Carriers are not liable for delayed or undelivered messages.

SMS delivery may be affected by mobile network availability, carrier restrictions, geographic location, device compatibility and other factors outside our control.

9.7 SMS Eligibility and Compliance

The SMS programme is intended for individuals aged 18 or older.

Where applicable, 3SA Estate operates its SMS programme in accordance with applicable requirements, including the Telephone Consumer Protection Act (TCPA), applicable Federal Communications Commission requirements and CTIA guidelines.

10.⁠ ⁠Privacy and SMS Information

Your use of the website and our services is also subject to our Privacy Policy.

Our Privacy Policy explains what personal information we collect, how and why we use it, how we protect it, how long we retain it and the rights available to you.

Privacy Policy: https://3saestate.com/privacy-policy/

With respect to SMS communications, 3SA Estate does not sell or use SMS opt-in information for unrelated marketing purposes.

SMS opt-in information and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Where necessary to provide the SMS service, information may be processed by service providers, SMS aggregators, messaging platforms, CRM providers and other technology providers acting on behalf of 3SA Estate solely to provide, manage, secure or deliver the communications for which you have provided consent.

11.⁠ ⁠Website Availability

We aim to keep the website available and functioning properly but do not guarantee uninterrupted or error-free availability.

We may update, modify, suspend or discontinue any part of the website, its content or its services at any time.

We are not responsible for interruptions caused by circumstances outside our reasonable control, including technical failures, hosting problems, telecommunications failures, cyber incidents or third-party service interruptions.

12.⁠ ⁠Limitation of Liability

To the maximum extent permitted by applicable law, 3SA Estate shall not be liable for losses arising from:

•⁠ ⁠Reliance on inaccurate, incomplete or outdated information supplied by third parties.
•⁠ ⁠Changes to property availability, pricing or specifications.
•⁠ ⁠The independent acts or omissions of third-party service providers.
•⁠ ⁠Temporary website interruptions or technical failures.
•⁠ ⁠Delayed or undelivered SMS messages caused by carriers or other third parties.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.

13.⁠ ⁠Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, website, communication practices or applicable legal requirements.

The latest version will be published on this page together with the applicable “Last updated” date.

Your continued use of the website following publication of an updated version constitutes acceptance of the updated Terms & Conditions to the extent permitted by law.

14.⁠ ⁠Governing Law

These Terms & Conditions shall be governed by the applicable laws of Spain, without prejudice to any mandatory consumer protection rights that may apply to you under the laws of your country of residence.

Where permitted by applicable law, disputes shall be subject to the competent courts of Spain.

15.⁠ ⁠Contact Information

For questions regarding these Terms & Conditions, our services or SMS communications, please contact:

J WIDEN REAL ESTATE, S.L.
Trading as 3SA Estate

Aloha Pueblo 6
29660 Nueva Andalucía
Marbella, Málaga
Spain

Email: [email protected]
Website: https://3saestate.com/

16.⁠ ⁠Related Policies

For information about how 3SA Estate collects and processes personal information, please see our Privacy Policy:

Privacy Policy: https://3saestate.com/privacy-policy/